How does the RMS process work?
1. On-boarding your property
At the outset, we sign a Property Management Agreement with you, listing our responsibilities. You will be assigned a specific Property ID. As part of this process, we will also do an expected rent analysis, with any inputs that you may provide as well.
2. Detailed Inventory check
Inventory management is an important part of our function and we do a detailed Inventory check of the property, noting all fittings, fixtures, damages and the general state. This inventory list is then maintained across tenants, and we ensure to give you the property back in the same state, when our agreement ends
3. Property Marketing & Video walk-through
If the property is vacant, we start the marketing immediately upon signup, through numerous channels primarily classifieds, local broker networks, MNC clientele, Social media, and traditional media as relevant. We also do a complementary video walk-through of the property. While the property is vacant, the marketing team will share regular updates with you.
4. Tenant Placement
All agreements are handled by us. Once we have an interested party, our team completes the negotiation to get you the best return, as well as a background verification.
5. Tenant Renewals
Every 11 months, the Leave and License agreement with the tenant is renewed at the agreed upon escalation, and fresh post dated cheques collected for the new period. We start the renewal process 2 months before expiry.
7. Tenant Exit check/Settlement & Replacement
When a tenant vacates, we do a thorough exit check and calculate the costs of damages. We then do a final settlement with the tenant after deducting any unpaid bills, unpaid rent, and costs of repairs. We then restart our marketing process and work on Tenant Replacement (and the process repeats